China Spring Tour is the official ticketing agent of the Tennis Masters Cup. Juse Event reserves the right for the Ticketing Regulation for the 2008 Shanghai Tennis Masters Cup. If you have any questions, please call +86 (21) 6333-6201, 6333-6202, 6333-6203 for more information.
Each person will be admitted by ticket only and take their seat according to the assigned seat number found on the ticket. Please note that children under 3 will not be admitted and tickets for children are full-price.
Authentic personal information is required in order to make a ticket purchase. These personal details will be kept confidential and not passed on to unauthorized third.
Please make sure that the name you use to book the tickets is genuine. China Spring Tour will not be liable for any loss that results from incorrect information.
Payment Information:
If you are interested in purchasing a China Spring Tour Tennis Masters Cup package, please refer to payhelp for payment information.
If you are interested in purchasing Tennis Masters Cup tickets separately, please make a complete payment within 15 days. For methods of payment, go to payhelp.
The ticket price is in RMB only. Tickets bought in China will be paid for in RMB and tickets bought abroad are determined by the RMB exchange rate that day.
Ticket Sales & Return Policy:
All sales are final; there will be no exchanges or refunds. The Shanghai Masters Cup Organizing Committee reserves the right to final judgment.
If you purchase a China Spring Tour Masters Cup package, refunds are made in accordance with the China Spring Tour refund policy. However, please keep in mind that we cannot offer a refund on some tickets.
Picking up the Tickets
Customers abroad:
After receiving payment, we will send a confirmation through e-mail.
Contact us after arriving China, and inform us of your hotel and room number so we can send your ticket direct to the hotel.
Customers in China:
After receiving payment, we will send a confirmation through e-mail.
Come to our office to pick up tickets. Address: 1558, Dingxi Road. Office Hours: Monday to Friday 09:00-20:30 Saturday to Sunday 09:00 to 17:30.
Tell us your address, zip code and telephone, and we can send your ticket directly to you.
Contact Us
By Phone
Chinaspringtour offers professional customer support via phone 24/7 at:
Tel: 86-21-62515777 52373693 (for all countries)
Fax: 86-21-52376977 (for all countries) By Email service@chinaspringtour.com By Skype
Do you have Skype? Skype us on the internet. Skypeme By Post
Chinaspringtour of Spring International
Website Office: Lane 207-1 Wuyi Road, Shanghai, China 200050
Main Headquarters: 1558 Dingxi Road, Shanghai, China 200050
You are always welcome to visit our offices.